Shipping policy

Last updated: October 23, 2026

Thank you for shopping with EcoFox. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders ship the same day or within 1 business day of being placed. You will receive a confirmation email with tracking as soon as your order ships.

Delivery Times

Once shipped, most orders are delivered within 1 to 2 business days. Delivery times are estimates and may occasionally be affected by carrier delays, weather, or other events outside our control.

Shipping Costs

Standard shipping is free on all orders over $59.99. For orders under $59.99, shipping charges are calculated and shown at checkout before you pay.

Shipping Destinations

We currently ship within the United States only.

Order Tracking

Your shipping confirmation email includes a tracking number and link. Tracking information may take some time to update after your order ships.

Address Accuracy

Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or delayed, contact us at support@goecofox.com and we will help resolve it.

Order Changes and Cancellations

Need to change or cancel your order? Contact us as soon as possible. Because orders ship quickly, we may not be able to make changes once your order has shipped.

Returns

For returns and refunds, please see our Refund Policy.

Contact Us

Questions about shipping? Email us at support@goecofox.com.