Shipping & Returns
Everything you need to know about getting your EcoFox order and what to do if something is not right.
Shipping
- Processing: Orders ship the same day or within 1 business day.
- Delivery: Most orders arrive within 1 to 2 business days after shipping.
- Free shipping: Standard shipping is free on all orders over $59.99.
- Where we ship: Within the United States.
- Tracking: You will get a tracking link by email as soon as your order ships.
Returns and Refunds
- 30 day returns: You can request a return within 30 days after your order is delivered.
- Free return label: Return shipping is free and we provide the label.
- How to start: Email support@goecofox.com before sending anything back and we will walk you through it.
Subscribe and Save
Subscriptions can be skipped or cancelled anytime. Billing, renewal, and cancellation terms are explained in our Subscription Policy.
Read the full Subscription Policy
Questions?
Email us at support@goecofox.com or visit our Contact page.
